Delivery Policy

Here at Enchanted Rose Florist Derby we provide a delivery service 6 days per week 9am until 5pm.

Same day delivery is available by ordering online before 12noon. Alternatively you can call us to arrange your order on 01332 20931 / 07944 071888.

We charge a flat rate of £3.99 within Derby and £6 to our surrounding areas-Derbyshire, Nottingham, Nottinghamshire & Burton.

A request for a AM/PM slot can be made via the “Order Notes” section on our check out page. Although we can not guarantee your request we will do our absolute best for you.

Valentines Day, Mothers Day and the Christmas periods are extremely busy for us therefore delivery times may be extended outside our normal delivery times of 9am-5pm on theses dates & dates surrounding these, for example the Saturday & Sunday of Mothers Day weekend.
AM/PM requests can not be taken during this time – we ask you to arrange collection if you need your items by a specific time.

Delivery will only be attempted once due to deliveries being allocated to drivers area by area. The customer booking the delivery is responsible for ensuring the recipient is home on the day of delivery or accepts the below agreement –


If a delivery attempt is made but the recipient is not home & we are unable to find a safe place, the flowers/items will then be returned to the shop. The customer who arranged the delivery will be contacted to arrange collection or arrange delivery for the next day for an additional delivery charge.

Covid-19 Delivery Policy

During these difficult times & to protect our customers & team members. We have introduced a Contactless delivery service.

Our driver will place the flowers on the recipients door step, knock & stand back from the door. This is to ensure there is enough distance when the recipient opens the door to receive their flowers/gifts.

If the recipient is unable to answer, not home at the time or is self isolating. We will do our upmost to find a safe place for the flowers/items & post a card to make them aware we have attempted delivery.

Delivery will only be attempted once due to deliveries being allocated to drivers area by area. The customer booking the delivery is responsible for ensuring the recipient is home on the day of delivery or accepts the below agreement –

If a delivery attempt is made but the recipient is not home & we are unable to find a safe place, the flowers/items will then be returned to the shop. The customer who arranged the delivery will be contacted to arrange collection or arrange delivery for the next day for an additional delivery charge.

Unfortunately flowers/Items can not be left with neighbours due to covid restrictions.

Delivery Locations

Derby & Derbyshire

Allenton, Allestree, Alvaston, Alfreton, Ambaston, Ashbourne, Aston on Trent, Barton-under-Needwood, Bakewell, Belper, Borrowash, Boulton Moor, Brackley Gate, Breadsall, Breadsall Village, Breadsall Hill Top, Chaddesden, Chaddesden Village, Chellaston, Cherry Tree, Cherry Tree Hill, Chester Green, Chruch Wilne, Coxbench, Darley Abbey, Derbicon, Derby, Derby City Centre, Draycott, Eggington, Eggington Common, Elvaston, Etwall, Findern, Friar Gate, Great Wilne, Hemmington, Hilton, Horsely Woodhouse, Intu Derby, Kedleston, Kings Netwon, Litchurch, Little Chester, Little Easton, Littleover, Machworth, Makeney, Markeaton, Matlock, Melbourne, Mickleover, Morley, Morley Moor, Morley Smithy, Normanton, Oakwood, Ockbrook, Osmaston, Pear Tree, Pride Park, Quarndon, Quarndon Common, Radbourne, Repton, Rose Hill, Sadler Gate, Shardlow, Shelton Lock, Shirley, Sinfin, Sinfin Moor, Smalley, Smalley Common, Smalley Green, Spondon, Spondon Village, Stanley, Stanley Common, Stanley Village, Stanton by Bridge, Stenson, Stenson Fields, Sunny Hill, Swarkstone, Swarkstone Bridge, Swadlincote, Thulston, West Hallam, West Hallam Village, Weston on Trent & Willington.

Nottingham

Cliffton, Eastwood, Hucknall, Lace Market, Lenton, Long Eaton, Mansfield, Mapperley, Nottingham, Nottingham City Centre, Old Market Square, Sutton in Ashfield & Wollaton.