Due to the nature of our business, if required, we have the right to substitute a flower for an alternative flower that is as close to the chosen flower as possible, of the same costing or more in order to complete your order – alternatives will never be of a cheaper value.

Any special requests for flowers/colours should be including in the “Order Notes” found on the check out page. We will do our up most to adhere to all requests but can not guarantee it.

Payment must be received in advance of receiving a product.

If you receive an item you are not happy with please contact us within 48 hours and we will replace or provide a full refund. Your satisfaction is of the up most importance to us.